Privacy Policy

Last updated: 03.12.25

This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By providing your personal information to us through our website, landing pages, online forms, advertisements or any communication channels, you consent to the practices outlined in this policy.

1. Personal Information We Collect

We may collect personal information including:
• Name
• Email address
• Phone number
• Suburb or location
• Details provided through enquiry forms or messages
• Information about your activity on our website or ads (cookies, pixels, analytics)
• Preferences, interests or service requirements

We only collect information that is reasonably necessary for our business activities.

2. How We Collect Personal Information

We may collect your information when you:
• Submit a form on our website or landing pages
• Interact with our advertising (Meta, Google, TikTok, LinkedIn etc.)
• Subscribe to email or SMS updates
• Contact us via phone, email or social media
• Use our website, where analytics and tracking tools may collect data

Information may also be collected automatically through cookies or tracking technologies.

3. Why We Collect Your Information

Personal information is collected and used for purposes including:
• Responding to enquiries or appraisal requests
• Providing services, support or information
• Sending marketing communications (email, SMS, remarketing ads)
• Improving our website, ads and client experience
• Internal business operations, analytics and reporting
• Meeting legal or regulatory obligations

You can opt out of marketing communications at any time.

4. Disclosure of Personal Information

We may share your personal information with:
• Service providers (CRM systems, email platforms, analytics tools)
• Advertising partners (Meta, Google, TikTok, LinkedIn)
• IT and hosting providers
• Professional advisors

We do not sell your personal information.

Some providers may operate or store data overseas. Where this occurs, we take reasonable steps to ensure compliance with the APPs.

5. Security of Your Personal Information

We take reasonable steps to protect your personal information from:
• Misuse
• Loss
• Unauthorised access
• Modification
• Disclosure

While we follow accepted industry standards, no method of online transmission or storage is completely secure.

6. Access and Correction

You may request access to the personal information we hold about you or ask for corrections to inaccurate or outdated information.

Please contact us using the details below. We will respond within a reasonable timeframe in accordance with the Privacy Act.

7. Opting Out of Marketing

You can opt out of receiving marketing communications by:
• Selecting “unsubscribe” on email communications
• Replying STOP to SMS
• Contacting us directly

You may still receive messages relating to services you have requested.

8. Cookies and Tracking Technologies

Our website and advertising may use technologies such as:
• Cookies
• Pixels (including Meta Pixel)
• Google Analytics
• Conversion tracking
• Remarketing tools

These assist with improving user experience, personalising advertising and evaluating campaign performance.
You may adjust your browser settings to manage cookies.

9. Complaints

If you believe your privacy has been breached, please contact us using the details below.
We will investigate and respond promptly.
If you are unsatisfied with the outcome, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

For privacy enquiries, requests or complaints:

Email: jackson@coronis.com.au
Address: 581 Samford Rd, Mitchelton QLD 4053, Australia

11. Updates to This Policy

This Privacy Policy may be updated from time to time.
The most current version will always be available on our website.